Account

Delete your account

You can initiate permanent deletion of your Costante account directly in the app. This page explains the process, what is removed, and how subscriptions are handled separately.

Delete from within the app

Use the in-app account deletion flow:

  • Open Settings.
  • Go to Account.
  • Select Delete account, then complete confirmation and identity validation.

When the deletion workflow succeeds, your Costante account is deleted and you are signed out. If required external cleanup fails before the account is authoritatively deleted, deletion fails safely, your account remains intact, and you can retry.

Help if you cannot access the app

If you cannot access your account or need help with account deletion, contact [email protected]. We may ask you to verify ownership of the account before assisting.

What successful deletion removes

Successful account deletion removes your Costante account and authentication identity, user-owned profile and settings, trade records, behavioral and guardrail records, feedback records stored in Costante's active database, and relevant local account state.

Limited records may be retained where required for legal obligations, fraud prevention, security, transaction or accounting records, backups, operational logs, or provider-specific retention obligations. Deletion does not promise immediate removal of every provider backup or log.

Your App Store subscription is separate

Deleting your Costante account does not cancel an active App Store subscription. Manage or cancel an active subscription separately through your Apple Account subscription settings.

Questions

For more detail about how Costante handles information, read the Privacy Policy. For deletion help, contact [email protected].