Costante Support

Contact Support

For account assistance, billing questions, technical issues, or general feedback, contact us at:

[email protected]

When reporting a technical issue, please include:

• Your device model and iOS version.
• Your Costante app version.
• A brief description of the issue.
• A screenshot, if helpful.

Please do not send passwords, payment card details, or other sensitive financial information.

Frequently Asked Questions

I can't sign in to my account. What should I do?

Check your internet connection and make sure you're using the correct sign-in method.

If the issue continues, email [email protected] with a description of the problem.

How do I restore my subscription?

If your active subscription isn't recognized, Costante shows its subscription screen. Tap Restore purchases below the subscribe button, then tap Continue to confirm. If you can already use the app, you'll find the same screen under Settings > Plan > View plans (shown as Change plan when you already have Costante Pro).

Make sure you're using the Apple Account associated with your original purchase. If that subscription is linked to a different Costante account, restoring moves it to the account you're signed in to. The other account loses Pro access, but its trading data stays unchanged.

If the issue persists, contact [email protected].

How do I manage or cancel my subscription?

Subscriptions purchased through Apple's App Store are managed through your Apple Account.

To manage your subscription:

1. Open Settings on your iPhone.
2. Tap your name.
3. Select Subscriptions.
4. Select Costante.

You can review or cancel your subscription from there.

Deleting Costante or your Costante account does not automatically cancel an active App Store subscription.

My trading data or analytics aren't displaying correctly.

Check your internet connection and reopen Costante.

If the problem persists, contact [email protected] with the affected screen and a brief description of the issue.

Please avoid including sensitive financial information in screenshots.

How can I request account deletion or ask about my data?

You can delete your account directly in Costante: open Settings, go to Account, and select Delete account. See Delete Account for what deletion removes.

For assistance with account deletion or privacy-related questions, contact [email protected].

Review our Privacy Policy for more information about how your data is handled.

Feedback & Feature Requests

We're continuously improving Costante.

If you have suggestions, encounter unexpected behavior, or want to share feedback about your experience, we'd like to hear from you.

Send your feedback to:

[email protected]